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Business systems

ISP Management

Subscribers, billing and network operations for internet service providers

Business problem

Internet service providers juggle subscriber records, package changes, monthly billing, payment collection and support requests across disconnected tools. Late or missed invoices hurt cash flow, and support teams lack a complete view of each customer.

Our solution

We build ISP management systems that bring subscribers, packages, billing and support together. Recurring invoices are generated automatically, payments are tracked per subscriber, and support tickets are linked to the customer and their connection.

Field teams get a mobile-friendly view of installations and service calls, and management gets reports on revenue, dues and growth.

Features

  • Subscriber and connection management
  • Package and bandwidth plan catalogue
  • Automated recurring billing and invoices
  • Payment tracking and due reminders
  • Support ticketing linked to subscribers
  • Field installation and service scheduling
  • Revenue, dues and growth reports

Benefits

  • Billing that runs on time, every month
  • Faster payment collection
  • Complete customer history for support staff
  • Less manual reconciliation

Industries

Internet service providersCable & broadband operatorsNetwork resellers

Technology

LaravelMySQLSMS & email gatewaysPayment gateway integration

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